National distribution and service network

The headquarters of TCS AG in Germany is in Genthin, Saxony-Anhalt. Here is the centre for product development, a part of metall processing, final assembly, the administration and a center for distribution and training. Furthermore, at the location in Triberg in the Black Forest are manufactured individual productions meeting the respective customer needs in particular.

In Germany we have built a rock-solid reputation for service leader within the branch. In order to do justice to the reputation, TCS is not only maintaining a telephone hotline but also a regional on-site service to support the installers even after sales of the products in an optimum manner. For this reason, TCS is represented in all parts of Germany with 16 sales representatives, 10 sales agencies and 4 training centers.

One decisive approach to gain a self-concept of a service leader is to directly and at first hand recognise the customer need in a specific situation. We talk to you and ensure to have understood your problems. Afterwards we will begin to develop or select a solution, which will be the best for your individual usage. This close customer relationship differentiates TCS from others. In this way there is much being done on a daily basis for that TCS can occupy the position as service leader of the branch.

For a knowledge transfer to installers or for information meetings organised for planers and architects TCS has modern training centers at the locations of Berlin, Genthin, Triberg in the Black Forest and Sievershütten near Hamburg. In the high-quality equipped seminar rooms you will be introduced in the system and products and be informed about application possibilities under practical conditions. TCS personell is even carrying out regular trainings and specialist seminars.



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